@php $sel = $this->selectedTicket; @endphp

{{-- Filter pill --}} {{-- Current status badge --}} {{ $status==='active' ? __('Open') : ucfirst($status) }} {{-- Search pill --}}

@forelse($this->tickets as $t) @php $priority = data_get($t,'meta.priority'); $priorityClass = $priority==='high' ? 'text-danger' : ($priority==='medium' ? 'text-warning' : ($priority==='low' ? 'text-info' : 'text-muted')); $deptClass = 'bg-warning-subtle text-warning-emphasis'; // department (type) $statusPill = $t->status==='active' ? 'bg-info text-dark' : ($t->status==='solved' ? 'text-bg-success' : 'text-bg-secondary'); $isSelected = $selectedPublicId===$t->public_id; @endphp @empty

@endforelse

@if($sel) @php $stBadge = $sel->status==='active' ? 'bg-info text-dark' : ($sel->status==='solved' ? 'text-bg-success' : 'text-bg-secondary'); $deptBadge = 'bg-warning-subtle text-warning-emphasis'; $selPriority = data_get($sel,'meta.priority'); // high|medium|low|null $selPriorityBadge = $selPriority==='high' ? 'bg-danger-subtle text-danger-emphasis' : ($selPriority==='medium' ? 'bg-warning-subtle text-warning-emphasis' : ($selPriority==='low' ? 'bg-info-subtle text-info-emphasis' : 'text-bg-light')); @endphp {{-- Header: subject + chips --}}

{{ $sel->status==='active' ? __('Open') : ucfirst($sel->status) }} {{ ucfirst($sel->type) }} {{ __('Department') }} @if($selPriority) {{ ucfirst($selPriority) }} {{ __('Priority') }} @endif @if($sel->clinic_id) {{ __('Clinic') }} #{{ $sel->clinic_id }} @endif> {{ $sel->public_id }}

{{ __('Last activity:') }} {{ optional($sel->last_activity_at ?? $sel->updated_at)->toDayDateTimeString() }}

@foreach($sel->messages as $m)

{{ $m->is_from_support ? __('Support') : __('You') }} · {{ $m->created_at?->toDayDateTimeString() }}

@if($m->url)

URL: {{ $m->url }}

@endif

{!! nl2br(e($m->body)) !!}

@if(method_exists($m, 'attachments') && $m->attachments()->exists())

@foreach($m->attachments as $a)

@endforeach

@endif

@endforeach

{{-- Composer + رفع مرفقات --}} @if($sel->status === 'active')

{{-- معاينة المرفقات المرفوعة مؤقتًا --}} @if(!empty($replyFiles))

@foreach($replyFiles as $i => $f) {{ $f->getClientOriginalName() }} @endforeach

@endif {{-- حالة الرفع --}}

@error('replyBody')

@enderror @error('replyFiles.*')

@enderror

{{ __('Allowed: jpg, png, webp, pdf, doc, docx (max 6MB each)') }}

@else

@endif @else

@endif